You Want...

A systems/network administrator with the skills to keep your network running like a well-oiled machine, and the drive to keep your systems growing as fast as your company. Take advantage of six years of experience combined with independence, initiative, and creativity to obtain innovative solutions to systems/networking problems and infrastructure needs.

I Have...

Administered server and desktop operating systems including, but not limited to: Unix (FreeBSD, OpenBSD, Solaris); Linux (Gentoo, Debian, Ubuntu, Redhat, Slackware, Suse); Mac OS X (Server and Workstation editions); Windows (95, 98, NT4, 2000, XP, 2003).
Installed, configured, and maintained server software including, but not limited to: Apache, IIS, MySQL, PostgreSQL, Sendmail, Postfix, QMail, AMANDA, BIND, Active Directory, Samba, TWiki, Bugzilla, Trac, CVS, RCS, Tomcat, Weblogic, Coldfusion, Quicktime Streaming Server, Realmedia Server, and MS SQL Server.
Complete understanding of network protocols including, but not limited to: TCP/IP, UDP, ICMP, DHCP, DNS, HTTP, SSL, SNMP, SMTP, POP, IMAP, LDAP, and SMB.
Mastery of network troubleshooting/monitoring tools including, but not limited to: dig, traceroute, tcpdump, nmap, Nagios, SiteScope, and MRTG.
Administered network devices including, but not limited to: routers, firewalls, F5 BigIP load balancers, NetApp fileservers, Zultys VOIP PBX, and Cisco/Dell managed/unmanaged switches.
Designed and maintained complex custom firewall rulesets.
Designed and authored policies and procedures that balance security, ease of use, ease of administration, and executive oversight.
Administered and utilized source code management systems including, but not limited to: CVS, Subversion, and arch.
Written utilities and scripts in several languages including, but not limited to: Common Lisp, Python, Bash, PHP, C, Java, and Perl.
Understanding of domain-specific languages including, but not limited to: SQL, HTML/XHTML, and XML.
Familiarity with software development methodologies including, but not limited to: object-oriented programming, functional programming, Extreme Programming, and design by contract.
Procurement experience including, but not limited to: selecting and documenting standard hardware configurations, creating and maintaining vendor relationships, and managing purchasing budgets.
Supervisory experience including, but not limited to: delegating responsibility, coordinating work efforts, consolidating information, and tracking productivity.

I've Been...

Systems Administrator

SquareTrade, Inc.(2005-current)

Planned and implemented migration from SiteScope to Nagios network monitoring, implemented custom service plugins, distributed & redundant architecture, performance metrics, and custom reporting interface.
Planned and implemented OpenLDAP directory service; researched and proposed site-wide integration of applications with directory service.
Administered heterogeneous network of several hundred nodes spread across several sites; maintained WAN links, VPN, remote administration between locations; maintained two data center locations with over 125 servers.
Performed audit of poorly maintained RAID systems, implemented automated maintenance and reporting of RAID array performance and issues.
Proposed, planned, and test-deployed Linux desktop solution for sales representatives to replace costly Windows desktops.
Performed extensive documentation of server and network infrastructure.
Researched, planned, and assisted deployment of Novell eDirectory and ZenWorks infrastructure.
Assisted in migration from Checkpoint firewalls to OpenBSD firewalls.
Assisted in software license compliance audit.
Oversaw replacement of aging desktop-class hardware with server-class hardware.
Researched and proposed migration plan from NT-style domain to Active Directory infrastructure.
Researched and proposed deployment of enterprise XMPP chat service for internal messaging.
Researched and proposed replacement of overloaded internal mail architecture with distributed, scalable mailing architecture.

Systems Administrator

OnYourMark, LLC (2004-2005)

Planned and implemented migration from archaic Sendmail-based email system to a database-backed Postfix mail server, delegating specific tasks to system administration staff. Supervised programming of customized email administration software for new system.
Replaced several outdated firewalls with OpenBSD firewalls. Wrote sophisticated firewall rule sets to filter and monitor network traffic. Created automatic log processing scripts to analyze firewall logs and produce daily reports.
Created standardized server configuration procedures and documentation. Oversaw redeployment of servers to comply with standardized configuration.
Created and administered network access/security policies and procedures.
Maintained and administered heterogeneous intra-office network, including Windows 2000/XP and Mac OS X workstations, Unix file and web servers, wireless access points, and network printers.
Planned migration of intra-office network to Windows 2003 Active Directory infrastructure.
Remotely administered and maintained DNS, web, and database servers in several co-location facilities.
Provided Tier II technical support.
Oversaw system backup and network maintenance as well as server monitoring (Nagios) and IDS.
Performed software license audit and inventory.
Maintained relationships with hardware, software, and bandwidth vendors.
Installed and administered DHCP server for automatic network configuration.
Automated a variety of administrative tasks through shell scripts and custom programming.

Internet Programmer/Consultant

Independent (2003-2004)

Molecular Genetics Laboratory, Michigan State University (http://www.msu.edu/~ernstc/) - updated laboratory website, trained laboratory staff in HTML as well as web authoring software for performing site updates.
Nocturnal Theater (http://www.afterdusk.org) - Administration of web, DNS, and email services.
The Intangible (http://www.theintangible.net) - Administered DNS and web services.

Help Desk Assistant

Northern Michigan University (2003-2004)

Provided phone/technical support for PCs and Macintosh systems campus-wide.

Senior Systems Administrator

Web Media Works (2002-2003)

Administered web, DNS, and database servers running FreeBSD, NT 4, and Windows 2000 Server.
Administered MySQL and MS-SQL 2000 databases.
Achieved goal of 99% uptime (up from 70% at time of hire).
Created, implemented, and enforced security policies on network, server, and individual workstation levels.
Managed server migration to the FreeBSD operating system.
Planned and installed internal network: CAT5 cabling, network ports, high-bandwidth switches, wireless access points, routers, firewall, and VPN.
Secured wireless network segment against unauthorized access and packet monitoring.

Student Administrator/Programmer

J. Robert Van Pelt Library (1999-2001)

Proposed, planned, and implemented conversion of aging collection of 486 PCs into Citrix Metaframe thin-client terminals.
Assisted in migration of servers from Windows NT4 to 2000 Server.
Supported a variety of Windows PCs ranging from Windows 95 to Windows 2000 Server.

References Available Upon Request